Notice of FedEx Rate Increase
Dear Customers, Please be informed that, effective November 15, FedEx has increased shipping rates by several percent for all destinations. As has happened in previous years, FedEx implements annual price increases. Unfortunately, we have no choice but to follow these adjustments, and we kindly ask for your understanding. Thank you very much for your continued support of Proshop Otsuka.
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Notice: U.S. Customs Duty Handling Policy (Effective November 6, 2025)
As of August 29, 2025, the United States eliminated the de minimis exemption that previously allowed duty-free entry of shipments under USD 800. From that date, all imports to the U.S. have become subject to customs duties.

To accommodate this policy change, our store has implemented a new system starting November 6, 2025 (JST).
A 4.5% customs handling fee is now automatically applied to all U.S. orders, and we pay the import duties on your behalf.

This system ensures:

● No hassle for customers — you no longer need to handle customs duty payments yourself.
● Faster and smoother delivery — no delays at customs caused by duty payment procedures.
● No failed deliveries — no risk of returns due to unpaid duties.
● Clear cost — the total amount is shown at checkout, with no surprise charges later.

I understand and agree

Notice: Change of Email Address
We will change our email address for international communication. The domain will change from overseas@bass.co.jp to overseas@troutshop.jp. This is because some Gmail users could not receive our emails. You can still send emails to overseas@bass.co.jp as before. But we recommend using the new address: overseas@troutshop.jp. Thank you for your understanding.
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